EXPERIENCED & UNMATCHED CUSTOMER SERVICE
We understand the important responsibility we have as an extension of your business. That’s why we offer a level of service that can’t be found at larger operations. Each one of our expert customer service representatives is trained on your specific product, thereby allowing efficient responses to multiple client needs. Not only will our customer service representatives answer all incoming customer phone calls, they can anticipate issues in order to provide immediate inventory updates and offer solutions when help is needed.
Inbound and Outbound Customer Service
Our agents handle all incoming customer calls, as well as provide updates to immediate product needs.
We can provide Spanish-speaking customer service representatives to assist when necessary.
HELP IS JUST A CALL AWAY
By phone or email, the help you need from our dedicated customer service team is just a call or click away.
Fast, Accurate Answers When You Need Them
We strive to provide the fastest resolution possible to any problems or questions you may have. Due to the size of our warehouse, our customer service representatives can be much more efficient and flexible than those at other fulfillment organizations, where every department is specialized and separated from each other. At Amplex, we work together to ensure the accuracy and speed of your order.