PHONE: 800-889-8871

Email: info@amplex.com

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CUSTOMER SERVICE

Home > CUSTOMER SERVICE

CUSTOMER SERVICE

EXPERIENCED & UNMATCHED CUSTOMER SERVICE

We understand the important responsibility we have as an extension of your business. That’s why we offer a level of service that can’t be found at larger operations. Each one of our expert customer service representatives is trained on your specific product, thereby allowing efficient responses to multiple client needs. Not only will our customer service representatives answer all incoming customer phone calls, they can anticipate issues in order to provide immediate inventory updates and offer solutions when help is needed.

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Inbound and Outbound Customer Service

Our agents handle all incoming customer calls, as well as provide updates to immediate product needs.

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Bilingual Service

We can provide Spanish-speaking customer service representatives to assist when necessary.

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HELP IS JUST A CALL AWAY

By phone or email, the help you need from our dedicated customer service team is just a call or click away.

Fast, Accurate Answers When You Need Them

We strive to provide the fastest resolution possible to any problems or questions you may have. Due to the size of our warehouse, our customer service representatives can be much more efficient and flexible than those at other fulfillment organizations, where every department is specialized and separated from each other. At Amplex, we work together to ensure the accuracy and speed of your order.

The Amplex Advantage means...

  • Product Information & Training
  • Inventory Questions
  • Large or Variable Call Volume
  • Direct-to-Manager Communication
  • Flexible Call Coverage
  • Special Requirements

Contact Us

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We Are Located At:

1100 Fountain Parkway
Grand Prairie, Texas 75050


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QUESTIONS? COMMENTS? WANT TO KICK OFF A PROJECT?

We’d love to help answer any question you have and get you the most accurate quote available. Please call our customer service department at 800-889-8871 or email info@amplex.com. Thank you and we look forward to working with you!

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