We know every product thoroughly and can quickly bring you up to speed.

Our Teleservices department provides not only customer service, but also extensive product knowledge, as well. Far beyond simply handling inbound calls, each of our representatives is highly educated on all relevant models or products on the market. Even if a particular model is no longer sold, we know which model has replaced it. Just try asking similar questions to an average distributor call center!

But simply answering phones isn’t the extent of our capability. Amplex TeleServices personnel can also anticipate problems and provide quick inventory updates. Additionally, given the high turnover in many retail stores, the consulting knowledge that Amplex TeleServices provides is an invaluable training resource for your own sales representatives. We can bring your employees up to speed on how to order, provide important product features and even furnish tips on how to more effectively sell products.

Since most of our competitors concentrate on bulk shipments, they don't have a call center. And those that do usually have them located in another country. At Amplex, our call center is based in Grand Prairie, Texas, USA, so you’ll always get knowledgeable, easy-to-understand help. Direct to store or direct to customer – we aim to please.

Monday – Friday, 7:00 a – 4:00 p, central time
1-800-889-8871 | EMAIL@EMAIL.COM
After-hours voicemail also available